The report examines the capabilities of CGI in Digital Transformation. It provides a comprehensive review of the products, services, and capabilities of CGI across 11 technology areas and dozens of functions, to determine the core strength of CGI for meeting enterprise needs. The 11 technology families in which the vendors capabilities are assessed are IoT, Hyperconnectivity, Human Machine Interface, Artificial Intelligence, Distributed Ledger, Data Sharing, Product Lifecycle Management, Robotic Process Automation, Edge Computing, Autonomous Robotic Systems, and 3D Printing & Additive Manufacturing. While these might not encompass every possible technology that organisations might need in order to purse a Digital Transformation, they certainly represent the most disruptive, and therefore the ones of which enterprises should be most aware.
The report includes rating across each of the technology areas and functional capabilities (specialised hardware, general hardware, software products, integrated solutions, application development, systems integration and project management, specialist services, field & operational services) using Transforma Insight’s four-level universal rating system for vendors in Digital Transformation. Internet of Things, for instance, spans hardware, software, application development, implementation, field services and specialist services. For each of the 92 combinations of function and technology, CGI is rated for whether its capabilities are ‘Emerging’, ‘Significant’ or ‘Market Leading’ (or ‘None’). This rating is based on both the credibility of the solution and the position of the offering in the market (e.g. market share).
CGI has secured a rating of 20% in Digital Transformation capabilities (compared to a theoretical maximum for an organisation that is ‘Market Leading’ in every aspect of providing Digital Transformation across all technologies). CGI’s highest capabilities are in Artificial Intelligence, IoT and Robotic Process Automation.
Its major strength lies in system integration and project management and application development, but to complement the service offering it has also developed some selected offerings in software products and integrated solutions. It has no or limited capabilities in general hardware, specialised hardware, and field and operational services.