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Digital Transformation Service Provider (DXSP) vendor selection framework

  • Digital transformation
  • DX
  • consulting
  • services
  • systems integration
  • application development
  • communications
  • operations
  • software
  • hardware
  • project management
  • Jim Morrish
  • Matt Hatton
This report is the first in a series from Transforma Insights which looks at the DXSP market. In this report we define the market, look at which vendors should be considered as DXSPs, and explore the three main dimensions which will define any organisation’s ability to deliver on a DX project: functional capabilities, technological expertise and vertical experience.

One of the key research areas of interest for Transforma Insights is best practice in the delivery of Digital Transformation (DX) projects. An integral part of this research is understanding the suppliers of products and services which are used to deliver enterprise DX projects. It is valuable for vendors to understand their competitive environment and for buyers to understand who should be on their short-list. There is a group of vendors, which we term Digital Transformation Service Providers (DXSPs), that are able to support the implementation of a range of business transformation use cases for enterprise clients using a variety of disruptive technologies.

This report is the first in a series from Transforma Insights which looks at the DXSP market. The series will provide our views on which vendors are best able to deliver Digital Transformation projects based on their capabilities. In this report we define the market, look at which vendors should be considered as DXSPs, and explore the six main dimensions which will define any organisation’s ability to deliver on a DX project: phase, function, solution, capability, context and industry.

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  • Accenture
  • AsiaInfo
  • AT&T
  • Atos
  • Avanade
  • Bain & Company
  • BearingPoint
  • Boston Consulting Group
  • BT
  • Capgemini
  • CGI
  • Cognizant
  • Deloitte
  • DXC
  • EY
  • Fujitsu
  • GE
  • Genpact
  • Globant
  • HCL Technologies
  • Hitachi Vantara
  • HPE
  • IBM
  • Indra Sistemas
  • Infosys
  • KPMG
  • McKinsey
  • NEORIS
  • North Highland
  • NTT Data
  • PricewaterhouseCoopers
  • Publicis Sapient
  • Reply
  • SAS
  • Siemens
  • Slalom Consulting
  • Smartronix
  • Sopra Steria
  • Taos
  • Tata Consultancy Services
  • Tech Mahindra
  • TietoEVRY
  • T-Systems
  • Unisys
  • Verizon Communications
  • Virtusa
  • Wipro

        AI, DIGITAL TRANSFORMATION AND IOT REPORTS & MORE

        Transforma Insights’ series of Digital Transformation research covers all aspects of the Digital Transformation technologies, markets and vendors that we cover, including Internet of Things (IoT) and Artificial Intelligence (AI). Technology Insight Reports provide a qualitative guide to the impact of the twelve technology families upon which we focus, Case Study Insight Reports analyse the information in the Best Practice & Vendor Selection Database, Forecast Insight Reports expand upon the data in the TAM Forecasts, Key Topic Insight Reports cover other interesting and noteworthy topics, and Vendor Insight Reports identify the relative strengths and weaknesses of vendors and show which should be top of any buyer's list when implementing Digital Transformation. A more detailed version of the Vendor Insight Reports is available for our ‘Corporate’ subscribers in the form of our Peer Benchmarking reports detailing the capabilities of vendors within the market being examined.

        Digital Transformation Reports are far from the only way that we help our clients. We offer comprehensive support, strategic insight and market intelligence for any organisation interested in Artificial Intelligence (AI), Internet of Things (IoT) and Digital Transformation (DX).