Presentation: Motivating your workforce while implementing a digital transformation (Zayd Rasool, GSK)
Zayd Rasool, Director - Service Excellence at GSK, discusses how to motivate a team while they engage in digital transformation.
Zayd Rasool, Director - Service Excellence at GSK, discusses how to motivate a team to be goals oriented during transformational times. This includes examination of what constitutes the new digital workforce, the changes they trigger, the impact on the workforce, and the ways to mitigate challenges, including issues of collaboration, education and accountability.
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